What to expect
We recognise the importance in continuing to support the Government and our local communities to help curb the spread of COVID-19 by adapting to the “new normal” and creating a safe environment for socialising. So what are we doing?
We recognise the importance in continuing to support the Government and our local communities to help curb the spread of COVID-19 by adapting to the “new normal” and creating a safe environment for socialising. So what are we doing?
What to expect when you arrive
When you arrive, please wait to be seated by one of our team.
If there are other customers waiting, then please queue with social distancing in mind.
A team member will then explain how things are working and how best to order your food and drinks.
There is no maximum restrictions to group sizes and Optional Track & Trace will be available, please feel free to scan one of the NHS QR code posters.
Please note, we recommend both customers and our teams wear a face covering when moving around our venues.
Menus and tables
You will have the option to scan a QR code via your smart phone to access the menu or request a plastic protected menu, which are wiped clean after each use.
We are operating table service, to allow you to remain seated, our team will be able to get you everything you need.
Customers can also be served at the bar and return to their table, we recommend customers wear a face covering when moving around the venue and ordering at the bar. No drinking or socialising will be permitted at the bar.
Payment
To speed up payment we strongly encourage card payments so please use contactless payment where possible.
Behind the scenes – protecting our teams, to protect you
Your own safety starts with that of our teams. You can rest assured that, alongside government guidance, we also consult the very best practice from leading experts in the pub sector to ensure the health and safety of both our customers and employees.
Our teams will be working hard to assure safe socialising, with daily deep-cleaning, as well as performing regular contact-point and toilet cleans. Where the cleanliness of our pubs is concerned, we always endeavour to keep to the highest standards, but we’re now taking additional measures to make sure your experience is as enjoyable and safe as possible. We look forward to seeing you soon.
The 'Pub Craft' seal
To craft & create the best pub experience.
Pubs with character, made by characters, where everything is considered and the welcome is warm.
All that stuff you can’t quite put your finger on – we call it Pub Craft.
And it's at the heart of what we do.
Okell’s brew beers on the Isle of Man according to purity laws established in 1874 by Dr. OKell.
All our beers are produced to these exacting standards. Welcome to Pure Perfection.
